SHIPPING & REFUND POLICY

Thank you for choosing Enhanced Athlete for your supplement needs! Read our Shipping Policy for a smooth shopping experience, including important delivery information.

1. Processing Time: After an order is placed, it gets shipped within 1-2 business days. Take Orders placed on the weekend or on national holidays will be processed in the following business day.
2. Shipping Methods: Shipping methods vary by location.
3. Shipping Costs: Shipping costs depend on shipping method and location; it is visible on the checkout page before order placement.
4. Domestic Shipping: Depending on where you live and what method you choose, delivery can take anywhere from 3 to 7 business days.
5. International Shipping: We will ship internationally, but it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the products ordered and International orders take 21 business days to arrive, with customs fees, and taxes depending on destination country.
6. Shipping Restrictions: There may be shipping restrictions for specific products in some countries because of certain regulations. Please know your own import regulations before ordering. Enhanced Athlete will not be held liable for lost, damaged, or undelivered orders when it comes to international shipments. We do not cover any reshipment, store credit, especially refund. Kindly understand that once we hand over your package to our logistic partner, we no longer have control over it. For seized shipment, we do not process a refund or reshipment, instead, a 30% discount will be provided. This is why we advised our customers to know your importation rules before placing an order and you should be aware of the possibility because 100% delivery is not guaranteed for these types of products.
7. Undeliverable Packages: If a package is seen to be undeliverable due to wrong address or other reasons beyond our control, it may be returned to us. In such cases, kindly contact us to resolve the issue and arrange re-delivery.
8. Order Tracking and Support: Contact Enhancedathlete’s customer support team for shipping-related inquiries at Support@Enhancedathlete.
9. Delays and Unforeseen Circumstances: While we strive to provide accurate delivery estimates, unforeseen circumstances such as extreme weather conditions, natural disasters, or shipping carrier delays may impact the delivery.
10. Shipping Policy Updates: We may update this Shipping Policy periodically to consider changes in our shipping practices or applicable laws and regulations.
11. Military Address: At this time, we cannot deliver to a military address.
12. All paid requested cancellations are charged a $25 processing fee.

When you place an order with Enhanced Athlete, you agree to this Shipping Policy. Please email [email protected] with any questions or concerns.